Contact Us

Our mortgages are only available through selected qualified mortgage advisers.  If you've got a question about your mortgage application please contact your adviser directly.  

If you haven't got an adviser and would like to apply for a mortgage we can help you find one. 

As you are aware, the UK Government has instructed the majority of the UK workforce to work from home wherever possible. We're able to comply with this request and so whilst we endeavour to respond to posted items we receive as promptly as possible, this may take a little longer than our usual timeframes. We will, of course, ensure that no customer is disadvantaged as a result of this.

Sorry for any disruption that this may cause in these unprecedented times, we appreciate your continued support and understanding.

Mortgage Customers with account numbers starting with 1

Bluestone Mortgages, Gateway House, Gargrave Road, Skipton, North Yorkshire BD23 2HL
Available from 8:30 am to 5:30 pm Monday to Friday. Calls may be record.

T: 0345 130 4386 E: covid19@bluestone.co.uk or customersupport@bluestone.co.uk

Mortgages Complaints Team

Bluestone Mortgages, 3rd Floor, 22 Chancery Lane, London WC2A 1LS
 

T: 0800 368 1834 E: complaints@bluestone.co.uk

Mortgage Customers with Account numbers starting with 2

Bluestone Mortgages, 3rd Floor, 22 Chancery Lane, London WC2A 1LS
Available from 9:00 am to 5:30 pm Monday to Friday. Calls may be recorded.
 

T: 0800 368 1834 E: covid19@bluestone.co.uk or customersupport@bluestone.co.uk

Let us contact you

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE